Change directory to %SystemRoot%system32drivers (%SystemRoot% is C:Windows). Right-click on the Command Prompt icon and select Run as administrator. If it still results in the same error, then do the following.1. Reboot your computer and then run setup again.
c) SonicWALL GVC install is an upgrade from an earlier GVC Beta version.3 4. b) Hard reset during the install operation. The settings are under the 'System failure' section.The dump file will by default be written to the %SystemRoot%MEMORY.DMP file.B) SonicWALL GVC install fails due to the following error: This error could happen in the following cases: a) Installing SonicWALL GVC without a reboot after GVC uninstall. Choose 'Advanced system settings' andthen choose 'Settings' under 'Startup and Recovery'. To get detailed memory dump need to set the following Start->Computer, right-click on Computer' and select 'Properties'. If you encounter an error, follow the troubleshooting instructions.A) Blue Screen during Install Process:If you get a blue screen after the upgrade to SonicWALL GVC 4.2.6.x, provide the following file%SystemRoot%Minidump.dmp (%SystemRoot% is usually C:Windows) to Tech support in order totroubleshoot further.For someone who can reproduce the BSOD, choosing 'Kernel memory dump' could be of even more helpas it should have more information. 8Process 1: Debug Install Issue Note: If SonicWALL GVC was an upgrade install, then first uninstall SonicWALL GVC, reboot your computer and then run setup again. 8 Process 10: Not Getting a Prompt to Enter XAUTH Credentials. 7 Process 9: Not Getting a Prompt to Enter a PreShared Key (PSK). 6 Process 8: Failed to Obtain DHCP Lease for the Virtual Adapter. 6 Process 7: Stuck on Authenticating when SonicWALL GVC Connection is Enabled. 6 Process 6: Peer is not Responding to ISAKMP Requests from SonicWALL GVC Check SonicWALL GVC Logs to Verify. 5 Process 5: Cannot Browse the Internet after SonicWALL GVC Connection is Enabled and Connected. 5 Process 4: Cannot Access Certain Destination Networks. 4 Process 3: TCP Applications on Vista are Slow. Reporting SonicWALL GVC run time problems to technical support requires that you submit SonicWALL GVC and/or Firewall logs for analysis.Detailed troubleshooting processes are explained for the following issues: Process 1: Debug Install Issue. Some problems may also require information from the firewall logs. Note: If you need to debug run time problems after a successful SonicWALL GVC install, refer to the SonicWALL GVC logs to detect the error condition(s). Troubleshooting The following is the troubleshooting procedure for the SonicWALL GVC 4.2.6 release:Trouble Shooting Process for GVC:2 3.
GX seriesThe SonicWALL GVC 4.2.6 release is compatible with the following firmware releases: 6.4.2.0, 6.5.0.4, 6.6.0.x, SonicOS 1.0.0.2, SonicOS Standard 2.0.0.2 (or higher), and SonicOS Enhanced 2.0.0.2 (or higher).The SonicWALL GVC 4.2.6 release is compatible with the following operating systems: Windows 2000, Windows XP, and Windows Vista (64 bit).Windows NT 4.0, Windows ME, Windows 98, and Windows 95 are not supported.New Features The following new feature is supported in the SonicWALL GVC 4.2.6 release: 64-bit Compatibility: SonicWALL GVC 4.2.6 is fully compatible with the Windows XP and Vista 64-bitoperating system.ΔΆ.
Network Security Appliance (NSA) E-Class series 2. Fresh installs of the SonicWALL GVC 4.2.6 are recommended over upgrading from the beta release.Platform Compatibility The SonicWALL Global VPN Client (GVC) 4.2.6 release supports the following platforms:1. SonicWALL GVC encounters run time conflicts when it co-exists with any 3rd party IPsec VPN clients.Uninstall all IPsec VPN clients prior to installing SonicWALL GVC. If it is not currently inuse, it is recommended that you uninstall Norton before installing SonicWALL GVC. Or, if you are not actively using the client, uninstall it prior to installingSonicWALL GVC.Note: Norton Internet Security can cause compatibility problems during installation.
Upgrade thefirewall software to the latest version. For systems with client based firewalls, verify that the firewall clients are Vista Compatible. You can check the NIC vendor Web site for these updates.
2 Pre-Installation Recommendations SonicWALL strongly recommends you follow these steps before installing Global VPN Client (GVC) 4.2.6:For Vista systems, it is required that you update device drivers for each Network Adapter card to the latestavailable versions. Global VPN Client SonicWALL Global VPN Client 4.2.6 ContentsPre-Installation Recommendations.